Laserworld Support & Services

Support

StaatAgencyNamePhoneEmailWebsiteInspections
AlabamaOffice of Radiation Control Alabama Dept. of Public HealthJim McNees(334) 206-5391 No
AlaskaRadiological Health Program Section of State Laboratories Department of Health and Social Services State of AlaskaClyde E. Pearce(907) 334-2107 Yes
ArizonaArizona Radiation Regulation AgencySonia Carpena(602) 255-4845http://www.azrra.govNo
ArkansasRadiation Control Section - Division of HealthRick Kelley(501) 661-2378 No
CaliforniaUS FDA of Pacific Region CAVacant(408) 291-7548  No
ColoradoHazardous Materials & Waste Management Division - Colorado Department of Public Health & EnvironmentJoe Vranka(303) 692-3402https://www.colorado.gov/cdpheNo
ConnecticutDivision of Energy and Environmental Protection - Radiation DivisionEdward L. Wilds, Jr. Ph.D.(860) 424-3029http://www.ct.gov/deep/No
DelawareRadiation Control Office Division of Public HealthRob Brinsfield(302) 739-3787 No
District of ColumbiaBureau of Food, Drug, and Radiation Protection Department of HealthNorma Stewart(202) 727-7218 No
FloridaDept. of Health, Bureau of Radiation ControlJames A. Futch(850) 245-4266http://www.doh.state.fl.us/environment/radiation/nonion1.htmNo
GeorgiaOffice of Regulatory Service Dept. of Human ResourcesPamela Strozier(404) 657-5400http://www.ors.dhr.georgia.govNo
HawaiiNoise Radiation & IAQ Branch State Department of HealthRussell Takata(808) 586-4700http://hawaii.gov/dohNo
IdahoRadiation Control Program Dept. of Health and WelfareGeorge Eicholtz(208) 334-2235 No
IllinoisIllinois Energy Mangagement Agency Div. Of Nuclear Safety Registration and Certification
Program
Charles Gutzman(217) 785-9921http://www.ilga.gov/commission/jcar/admincode/032/03200315sections.htmlYes
IndianaField Services Division - Department of Homeland SecurityMary Stiker(317) 605-7546 No
IowaBureau of Radiological Health Iowa Dept. of Public HealthMelanie Rasmusson(515) 281-3478 No
KansasDepartment of Health and EnvironmentTom Conley(785) 296-1565 No
KentuckyRadiation Health Branch Cabinet for Health ServicesDewey Crawford(502) 564-3700 No
LouisianaLouisiana Radiation Permits Dept. of Environmental QualityAnn Troxler(225) 219-3991http://www.deq.state.la.usYes
MaineDivision of Environmental Health Dept. of Health & Human Services Radiation Control
Program
Jay Hyland(207) 287-5677http://www.maineradiationcontrol.orgYes
MarylandRadiologic Health Program Dept. of the Environment Air & Radiation Management AdminRonald G. Fletcher(410) 537-3300http://www.mde.state.md.usNo
MassachusettsMassachusetts Radiation Control ProgramKaren Farris(617) 242-3035http://www.mass.gov/dph/rcpNo
MichiganMichigan Dept. of Consumer & Industry Services Bureau of Health SystemBruce Matkovich(517) 241-1989http://www.michigan.gov/rssNo
MinnesotaDepartment of Health- Radiation ControlSherrie Flaherty(651) 201-5826http://www.health.state.mn.us/divs/eh/radiationNo
MississippiMSDH/Division of Radiation Health State Department of HealthJimmy Carson(601) 987-6893 No
MissouriRadiation Control Program - Department of Health and Senior ServicesJohn Langston(573) 751-6083 No
MontanaLicensure Bureau, QADRoy P. Kemp(406) 444-2868http://www.dphhs.mt.gov/No
NebraskaHealth & Human Services Regulation & Licensure Public Health ServicesJulia Schmitt(402) 471-2168  No
NevadaRadiological Health Section Health DivisionKaren Beckley(775) 687-7550 No
New HampshireRadiation Machine Program Radiological Health Section Department of Health and Human ServicesAsish Banerjee(603) 271-4841 No
New JerseyNJ Department of Environmental Protection Non-IonizingDebra Wenke(609) 984-5521http://www.state.nj.us/dep/rpp/nrs/lasers.htmNo
New MexicoNew Mexico Environmental Department Radiation Control BureauSantiago RodriguezSantiago Rodriguezhttps://www.env.nm.gov/nmrcb/home.htmlNo
Ney YorkNYS Dept. of Labor Radiological Health UnitClayton Bradt(518) 457-1202  No
North CarolinaSection of Radiation Protection - Division of Environmental Health Dept. of Environment &
Natural Recources
Amy Sawyer(919) 571-4141http://www.ncradiation.netNo
North DakotaDivision of Air Quality Department of HealthKen Wangler(701) 328-5188http://www.health.state.nd.us/AQNo
OhioBureau of Radiological Protection Department of HealthMichael Snee(614) 644-2727 No
OklahomaRadiation Management Section Department of Environmental QualityMike Broderick(405) 702-5157 No
OregonRadiation Protection Services Dept. of Human Resources, Oregon Health DivisionRobert Rapcinski(971) 673-0505 No
PennsylvaniaDivision of Radiation ControlJoseph Melnic(717) 787-3720 No
Rhode IslandDivision of Occupational & Radiological Health Department of HealthJack Ferruolo(401) 222-2438 No
South CarolinaDivision of Radiological Health Dept. of Health & Environmental ControlCharles Ditmer(803) 737-7415http://www.scdhec.netNo
South DakotaLicensure and Certificate Program South Dakota Department of HealthTodd McCaskell(605) 773-4952 No
TennesseeEnvironment & Conservation TN Division of Radiological HealthRobert N. Young(615) 532-0384http://www.state.tn.us/sos/rules/1200/1200-02.htmNo
TexasRadiation Control Program Department of State Health Services Radiation Safety Licensing BranchShannon Dove-Edson(512) 834-6688http://www.dshs.state.tx.us/radiation/laser.shtmYes
UtahDivision of Radiation Control Dept. of Environmental QualityPhillip Griffin(801) 536-4250http://www.deq.utah.govNo
VermontDivision of Occupational & Radiological Health Department of HealthPaul Clemons(802) 865-7731 No
VirginiaRadiological HealthLeslie Foldesi(804) 864-8150http://www.virginia.gov/epidemiology/radiologicalhealthNo
WashingtonX-Ray Control Department of Health/Radiation ProtectionEllen Haars(360) 236-3231http://www.doh.wa.gov/ehp/rpNo
West VirginiaOffice of Environmental Health Services Radiation, Toxics and Indoor Air DivisionRandy C. Curtis, P.E.(304) 558-2981http://www.wvdhhr.org/RTIA/No
WisconsinRadiation Protection Section Division of Public HealthWilliam Balke(608) 267-4787 Yes
WyomingHealth DepartmentSteve Melia(307) 377-6015http://www.health.wyo.gov/phsd/radon/index.htmlNo
downloadscustomer returns servicetechnical explanationsFAQ

 

On this site you'll find downloads like manuals of Laserworld products, software and demos, brochures and flyers, laser safety instructions, DMX presets, service documents, artworks, templates, graphics and Laserworld's latest pricelists.
The customer returns service explains details for products returns under warranity and offers a downloadable returns form.
Technical explanations provide technical background informations for laser light technology.
In the F.A.Q section all frequently asked questions about Laserworld products are gathered.

Warranty Case Return

Whilst we pride ourselves on the quality of Laserworld products, we are also aware that any electronic products can develop problems. If you do need to return a product under warranty then please read the following notes carefully to guarantee a smooth and efficient return of your Laserworld product.

  • This return service is ONLY for customers that have purchased products directly from Laserworld and have an account with us. If you are having problems with one of our products but you did not purchase the product directly from us, then please contact your supplier of the item.
  • Pack the item(s) (including all accessories) in a suitable box.
  • Please note that our products are extremely sensitive. Adequate packaging and shock proof foam packaging can prevent damages and ensure any warranty claim is preserved. We are not responsible for any damages that occur in transit and your courier will want proof of adequate packaging for any claim that you may need to make.
  • Please send a copy of the original Laserworld invoice with the item.
  • Save the returns form below and fill in the marked fields
  • Please descripe the errors as precise as possible
  • Attach a copy of the completed returns form (download below) inside the package (the address is on the top of the returns form).
  • Use one returns form per device.
  • Please contact us before shipping any very large parcels of equipment.
customer return service
 

Returns form

For returns from the United States of America and Canada,  please use the following returns form:

icon pdf download Download Returns Form here
Laserworld USA makes the FDA / CDRH variance process very easy:
On purchase of any show laser light product distributed by Laserworld in the United States, we help you in getting your individual FDA / CDRH variance by filling in the paperwork for you and thus helping you get going immediately with your new laser - legal!
If you purchase a product through our online store, the variance kit is automatically added to the shopping cart on purchase of a show laser light system.

Drop us a mail for further details: or call 407-915-5577
Lowest-Price-Guarantee USA web
Laserworld USA legally sells show laser light products in the U.S.. They have the necessary CDRH (department of FDA) variance and thus comply with U.S. standards.


The "FDA/CDRH to Laserworld USA - Approval for Variance" can be found on the official governmental documentation platform:

http://www.regulations.gov/#!documentDetail;D=FDA-2012-V-0766-0003




The CDRH website:
CDRH FDA variance

Contents of the Web site

Laserworld AG makes every effort to ensure that the material contained in its web site is current, complete and correct. Despite this errors and mistakes cannot be completely ruled out.
Laserworld AG does not accept liability for the relevance, accuracy or completeness of the information and material offered in its web site unless the mistake occurred intentionally or through gross negligence. This refers to any loss, additional costs or damage of any kind suffered as a result of any use of any material in this web site.


Copyright

The Layout of the Homepage, graphics and pictures used and the collection of individual contributions are protected by copyright.
Laserworld AG reserves all rights including the rights of photomechanical reproduction, the duplication and distribution via special processes (e.g. data processing, data carriers, data networks).


Links to Third Party Information

The Laserworld AG web site links to third party information providers. Laserworld AG has no influence on the contents or reliability of the web sites of these third party information providers. The following therefore applies to all links:
"Laserworld AG has no  influence on the design and contents of third party internet web sites. Laserworld AG therefore expressly distances itself from the material of all third party internet web sites, even if Laserworld AG web site links to these external sites."
The declaration is valid for all links given on our web site and the material of all sites reached via banners and links on the Laserworld AG web site. 



Legal validity

This general disclaimer is part of the material offered in the Laserworld AG web site. If any of the terms and conditions should be determined invalid by reason of the relevant laws then the remaining terms and conditions shall remain in full effect.

In case of any uncertainties which arise due to errors in translation, the German version of this disclaimer is the legally binding one.



Your Laserworld AG Team

Laserworld offers a multitude of different show laser systems. Starting from the very low powered range to extreme specifications with over 100W power Laserworld offers solutions for different kinds of applications.
To comply with U.S. law and the FDA regulations Laserworld specifies the warning label per laser class on this page. These warning labels show the specific regulatory that apply for the corresponding laser system in the very laser class.




Class 3R Entertainment Laser

3rbar




Class 3B Entertainment Laser

3bbar



Class 4 Entertainment Laser

4bar





If used in a wrong way, lasers can be dangerous!
So please handle with care.

DANGER-sign

ilda-logo-black cleanedup-2006 member

  
Contact us:
407-915-5577 or -5578