Laserworld Support

Support

Warranty Case Return

Whilst we pride ourselves on the quality of Laserworld products, we are also aware that any electronic products can develop problems. If you do need to return a product under warranty then please read the following notes carefully to guarantee a smooth and efficient return of your Laserworld product.

  • This return service is ONLY for customers that have purchased products directly from Laserworld and have an account with us. If you are having problems with one of our products but you did not purchase the product directly from us, then please contact your supplier of the item.
  • Pack the item(s) (including all accessories) in a suitable box.
  • Please note that our products are extremely sensitive. Adequate packaging and shock proof foam packaging can prevent damages and ensure any warranty claim is preserved. We are not responsible for any damages that occur in transit and your courier will want proof of adequate packaging for any claim that you may need to make.
  • Please send a copy of the original Laserworld invoice with the item.
  • Save the returns form below and fill in the marked fields
  • Please descripe the errors as precise as possible
  • Attach a copy of the completed returns form (download below) inside the package (the address is on the top of the returns form).
  • Use one returns form per device.
  • Please contact us before shipping any very large parcels of equipment.
customer return service
 

Returns form

For returns from the United States of America and Canada,  please use the following returns form:

icon pdf download Download Returns Form here

Contents of the Web site

Laserworld AG makes every effort to ensure that the material contained in its web site is current, complete and correct. Despite this errors and mistakes cannot be completely ruled out.
Laserworld AG does not accept liability for the relevance, accuracy or completeness of the information and material offered in its web site unless the mistake occurred intentionally or through gross negligence. This refers to any loss, additional costs or damage of any kind suffered as a result of any use of any material in this web site.


Copyright

The Layout of the Homepage, graphics and pictures used and the collection of individual contributions are protected by copyright.
Laserworld AG reserves all rights including the rights of photomechanical reproduction, the duplication and distribution via special processes (e.g. data processing, data carriers, data networks).


Links to Third Party Information

The Laserworld AG web site links to third party information providers. Laserworld AG has no influence on the contents or reliability of the web sites of these third party information providers. The following therefore applies to all links:
"Laserworld AG has no  influence on the design and contents of third party internet web sites. Laserworld AG therefore expressly distances itself from the material of all third party internet web sites, even if Laserworld AG web site links to these external sites."
The declaration is valid for all links given on our web site and the material of all sites reached via banners and links on the Laserworld AG web site. 



Legal validity

This general disclaimer is part of the material offered in the Laserworld AG web site. If any of the terms and conditions should be determined invalid by reason of the relevant laws then the remaining terms and conditions shall remain in full effect.

In case of any uncertainties which arise due to errors in translation, the German version of this disclaimer is the legally binding one.



Your Laserworld AG Team

Laserworld offers a multitude of different show laser systems. Starting from the very low powered range to extreme specifications with over 100W power Laserworld offers solutions for different kinds of applications.
To comply with U.S. law and the FDA regulations Laserworld specifies the warning label per laser class on this page. These warning labels show the specific regulatory that apply for the corresponding laser system in the very laser class.




Class 3R Entertainment Laser

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Class 3B Entertainment Laser

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Class 4 Entertainment Laser

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If used in a wrong way, lasers can be dangerous!
So please handle with care.

DANGER-sign

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Contact us:
407-915-5577 or -5578